Ready to grow, but still keeping everything moving yourself? I help independent consultants and small service businesses organise recurring work, clarify responsibilities and make delegation easier, so growth doesn’t mean more work for you.
Experience
10 years supporting leaders (New York, Paris & London)
Before consulting
Operations, strategy & investment
Approach
Big-picture thinking. Practical steps.
Format
Ho Chi Minh City, London & online
Why people call
How I work
20 minutes • Free
An intro call.
We discuss where work gets stuck and whether the review fits your needs. If it does, we agree on one workflow, the scope and a delivery date.
90-minute session + 30-minute walkthrough · £500
A diagnostic session.
After a short questionnaire, we explore your workflow together to identify bottlenecks, unclear responsibilities and repeated work. You then receive a workflow map and practical improvement report with a prioritised action plan. In a separate 30-minute call, we explain what to change, why and where to start.
Optional · £600/month
Support to move forward.
Want support putting the plan into practice? You implement the changes, with four 30-minute calls each month and email guidance between sessions. We review progress, work through obstacles and adjust the agreed workflow as you go.
The workflow
Reset.
£1,500
One workflow · two months · ten sessions
Start with a recurring workflow you want to improve, or we’ll help you identify where changes could make the biggest difference. Together, we review your chosen workflow and support you in putting improvements into practice. Includes a diagnostic session, workflow map, improvement report with a prioritised action plan, a results walkthrough, and two months of follow-up with four calls per month and email guidance.
Other formats
Workflow Review — £500
Workflow map, recommendations & action plan.
Workflow Support — £600/month
Four 30-minute calls per month, with email guidance between sessions.
Workflow Partnership — Bespoke pricing
Six months of tailored support across agreed workflows.
I spent ten years supporting leaders across operations, strategy and investment.
I’m French and have spent over ten years working closely with leaders across the globe. Before consulting, my work spanned business operations, customer experience, business development and strategy, including within investment funds. I saw how growth adds complexity, how hard it is to delegate when the steps are still in your head, and how much extra effort it takes when there’s no consistent way of working. I understand how little headspace that leaves for thinking ahead when your attention is spent keeping everything moving.
Today, I help independent consultants and small service businesses bring clarity to recurring work. I look at the bigger picture, then focus on one workflow at a time. My approach is practical: understand how you work, question what gets in the way and build on what already works.
Lavinia Geraldo
Notes on working better. Once a week.
Fair questions. Straight answers.
Something else on your mind? Ask it on the first call — it’s free
A workflow is the sequence of steps you follow to get something done. From receiving an enquiry to sending a proposal, onboarding a client or delivering a project. It includes the tasks, information and tools involved, as well as who does what. Even if you’ve never written it down, you already have workflows.
You don’t need to arrive with a clearly defined workflow. Start with what feels difficult: repeated tasks, scattered information, missed follow-ups or steps that depend too much on you. We’ll use those examples to identify a focused workflow to review and agree on the scope before the audit begins.
Plan for around 2 hours and 10 minutes across the review: 5–10 minutes for a short questionnaire, a 90-minute diagnostic session, and a 30-minute follow-up call. You’ll receive your report before the follow-up call. We’ll then walk through the findings and recommendations together, answer your questions, and clarify your next steps. No polished presentation or formally documented process is needed. Time spent reading the report and implementing the recommendations is separate.
Yes. A screen recording can help you show how you currently work, especially when your process involves several tools or documents. It doesn’t need to be polished—just walk me through the steps as you normally would. Sharing a recording is optional. Please hide passwords and any confidential or personal information that isn’t needed for the review.
The aim isn’t to make you start over or force you into a complicated system. Recommendations build on what already works, so your workflow feels like a natural extension of how you and your team operate, not another layer of work to manage. That may mean simplifying steps, organising information or making responsibilities clearer. Where a change would help, I’ll explain why. The goal is the simplest practical approach that fits your needs, not the most technical setup or automation for its own sake.
This offer focuses on reviewing an agreed workflow and giving you a practical improvement report with prioritised actions. The recommendations explain what to improve and how to move forward, and we’ll discuss them during your follow-up call. Hands-on implementation, data migration and complex automation are not included. If you’d like support putting the recommendations into practice, we can discuss that separately.
Twenty minutes, free, no preparation. If I’m not the right person, I’ll say so.
Taking 3 new clients for January